Effective Date: October 20, 2026
Welcome to the website of Twin Seasons Heating & Air LLC (“Twin Seasons,” “we,” “us,” or “our”). These Terms of Service govern your access to and use of our website and the information and features made available through it.
Twin Seasons Heating & Air LLC provides heating, ventilation, and air conditioning (HVAC) services to residential and other customers throughout the Twin Cities metropolitan area.
By accessing or using this website, you agree to these Terms of Service. If you do not agree with these terms, please discontinue use of the website.
1. Use of This Website
You may use this website for lawful purposes, including learning about our HVAC services, submitting inquiries, and requesting estimates or appointments.
You agree not to:
- Use this website for any unlawful, fraudulent, or unauthorized purpose.
- Submit false, misleading, or fraudulent information.
- Attempt to gain unauthorized access to our website, servers, or systems.
- Interfere with the operation, security, or availability of the website.
- Copy, reproduce, distribute, or commercially exploit website content without our permission, except as permitted by applicable law.
We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our business, users, or systems.
2. HVAC Services and Service Area
Twin Seasons Heating & Air LLC provides HVAC services in the Twin Cities metropolitan area. The availability of specific services depends on location, scheduling, equipment requirements, and other relevant circumstances.
Information on this website describing our services is provided for general informational purposes. Not all services may be available at every location or for every type of heating or cooling system.
Submitting an inquiry or service request through our website does not guarantee that we will accept the request or be able to provide service at a particular time or location.
3. Estimates, Pricing, and Quotes
Any pricing, promotions, estimates, or service descriptions displayed on this website are subject to change unless otherwise specified in a written agreement.
Estimates may be based on information provided by the customer and may need to be revised following an inspection, diagnostic assessment, or discovery of additional work requirements.
Unless expressly stated otherwise in writing, an estimate is not a final invoice or a guarantee of the total cost of a project.
Any changes to the scope of work or additional charges will be handled in accordance with the applicable agreement and applicable law.
4. Appointments and Scheduling
Appointment requests submitted through our website are not confirmed until acknowledged by Twin Seasons Heating & Air LLC.
Scheduling may be affected by technician availability, weather conditions, equipment or parts availability, emergencies, and other circumstances beyond our reasonable control.
If an appointment needs to be rescheduled or canceled, we will make reasonable efforts to notify the customer. Any applicable cancellation, diagnostic, trip, or service fees will be governed by the terms disclosed to the customer or included in the applicable service agreement, subject to applicable law.
5. Customer Responsibilities
Customers requesting HVAC services are responsible for:
- Providing accurate contact information and details about the requested service.
- Providing reasonable access to the equipment and areas where work is to be performed.
- Informing us of known hazards, access restrictions, or relevant property conditions.
- Securing pets and taking reasonable steps to maintain a safe work environment.
- Obtaining any property-owner approvals or permissions that are the customer’s responsibility.
Delays or additional work arising from inaccurate information, inaccessible equipment, unsafe conditions, or unforeseen site conditions may affect scheduling and costs, as permitted by the applicable agreement and law.
6. Payments and Billing
Payment terms, deposits, invoicing, and accepted payment methods will be communicated in the applicable estimate, invoice, or service agreement.
Customers agree to pay for authorized services and approved additional work in accordance with the agreed payment terms.
Any late charges, collection costs, or other fees must be disclosed where required and applied only as permitted by applicable law and the relevant agreement.
7. Warranties and Service Guarantees
Any workmanship warranties, service guarantees, or other commitments offered by Twin Seasons Heating & Air LLC will be governed by their applicable written terms and conditions.
Heating and cooling equipment, parts, and accessories may also be subject to separate manufacturer warranties. Manufacturer warranties are controlled by the applicable manufacturer’s terms, conditions, exclusions, and procedures.
Nothing in these Terms of Service is intended to waive, limit, or exclude any warranty or consumer right that cannot legally be waived, limited, or excluded.
Customers should refer to their written service agreement, invoice, and applicable manufacturer documentation for specific warranty details.
8. Website Content and Accuracy
We make reasonable efforts to maintain accurate and current website content. However, we do not guarantee that all information is complete, accurate, current, or suitable for every individual situation.
Website content is provided for general informational purposes and should not be relied upon as a substitute for an inspection, diagnosis, or professional recommendation specific to your HVAC system.
We reserve the right to update, correct, or remove website content at any time without prior notice.
9. Intellectual Property
Unless otherwise indicated, the text, photographs, graphics, logos, design elements, and other content on this website are owned by or used with permission by Twin Seasons Heating & Air LLC.
You may view and use the website for personal, noncommercial purposes. You may not reproduce, modify, distribute, publish, or commercially exploit website content without prior written permission, except as permitted by applicable law.
All applicable intellectual property rights are reserved.
10. Third-Party Links and Services
Our website may contain links to third-party websites, manufacturers, suppliers, social media platforms, or other external resources.
These links are provided for convenience only. Twin Seasons Heating & Air LLC does not control and is not responsible for the content, availability, security, or practices of third-party websites.
Your use of third-party websites and services is subject to their own terms and policies.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Twin Seasons Heating & Air LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website.
This limitation applies to website-related claims only and does not expand or replace the terms governing services performed under a separate service agreement.
Nothing in these Terms of Service excludes or limits liability where doing so is prohibited by law, including any applicable rights or remedies relating to the services we provide.
12. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful use of this website, your material violation of these Terms of Service, or your infringement of another person’s rights.
This provision does not require you to indemnify us for our own negligence, misconduct, or other liability where such a requirement is prohibited by law.
13. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and disclose personal information.
Please review our Privacy Policy to understand our information-handling practices.
14. Changes to These Terms
We may revise these Terms of Service from time to time to reflect changes to our website, business practices, or legal requirements.
Revisions will be posted on this page with an updated effective date. Your continued use of the website after revised terms are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.
Changes to the terms governing a specific HVAC project or service will be addressed through the applicable agreement rather than solely through updates to this webpage.
15. Governing Law
These Terms of Service are governed by the laws of the State of Minnesota, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any legal proceedings relating to these Terms of Service will be handled in a court of competent jurisdiction as permitted by applicable law.
16. Contact Information
If you have questions about these Terms of Service, please contact:
Twin Seasons Heating & Air LLC
Serving the Twin Cities metropolitan area
Phone: 952-567-1987
Email: rockey@twincitiesheatingandair.com
Website: https://twinseasonsheatingandair.com/